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CAR PARK 5 at Birmingham Airport

Address

NCP Ltd, Birmingham International Airport, Airport Way, Birmingham, B26 3QJ

Description

    • 24 hour transfers.
    • Number Plate Recognition
    • Self Park - Keep your keys.
Car park holds the Park Mark award for secure parking
  • This car park holds the Park Mark award for secure parking.
  • Average Customer Rating:

Opening Periods

Birmingham Car Park 5 is open 365 days a year.

Security Measures

Birmingham Car Park 5 is an official on-airport car park. It has CCTV, high security fencing, regular security patrols and has been granted the ‘Park Mark’ award for safer parking.

Facilities for disabled persons

There are a number of Blue Badge bays available which are allocated on a first come-first serve basis. Courtesy buses have disabled access.

Vehicle Restrictions

This car park does not accept trailers.

Cancellations

Cancellations made with at least 48 hrs notice are refunded in full. Within 48 hrs bookings are charged in full.

Helpline

0345 050 7080

Arrival Procedure

Upon arrival

We have number plate recognition in operation at this car park, you no longer need to push for a ticket. Our cameras will read your number plate and issue a ticket automatically. However, if you haven’t provided us with your registration number at the point of booking we won’t be able to automatically recognise you on arrival.

If you experience difficulty and have pre-booked with us please don’t push the button for a ticket, just push the help button and a member of our customer services team will assist you.

Transfer Details

Courtesy transfers to and from the terminals take 5 minutes and operate every 10 minutes.

Distance To Airport

Birmingham Car Park 5 is located on airport and is just a 5 minute bus ride from the from the terminals.

Departure Procedure

Drive to the exit barrier and insert your ticket for your pre-booked parking to be validated. Once validated, the barrier will raise. If the barrier doesn't raise, please press the assistance button and have your booking reference available to quote to our customer services team.

If you have overstayed your booking, you will be able to pay for the overstay at the exit barrier by credit or debit card.

Customer service:
Value for money:
Outbound punctuality:
Inbound punctuality:
Overall rating:

"...ONLY SNAG WAS THE VEHICLE AUTO NUMBER RECOGNITION ON EXIT....IT DIDN'T WORK AND AFTER SPEAKING WITH ASSISTANT, WHO DID NOT KNOW WHY IT DID NOT WORK, RAISED THE BARRIER AND LET ME GO. HOWEVER I WAS SURPRISED IT DID NOT WORK, AS IT SUCCEEDED IN ALLOWING ME ENTRY THE PREVIOUS WEEK. PLEASE REVIEW WHAT HAPPENED AND LET ME KNOW. THANKS IN ADVANCE, BRENDAN ON ANOTHER MATTER, I DIDN'T USE THE COURTSEY BUSES, HENCE NO RATINGS"
~ Mr O'Kane on Wednesday 06 Jan 2016 at 17:02

"Have used Purple parking for sometime now and never get let down by them. Would truly recommend them."
~ Mr Dalton on Wednesday 06 Jan 2016 at 15:10

"Our experience was great - easy to find car park and hassle free entry. The car park had plenty of spaces available and was clearly set out. However, on our return, it was not clear where the bus stop was to pick up our return bus (and it was dark and raining). Better signing is needed."
~ Mrs HUFF on Friday 01 Jan 2016 at 12:46

"Very easy. Car park was very close to terminal and barrier recognised car registration on way in and out. Very good service."
~ Mr Mooney on Tuesday 29 Dec 2015 at 09:13

"Really easy to park and get to airport on courtesy bus. Then pick up back was fab bus stop right outside airport less than ten minute wait. Brilliant will def do this again . We always use purple parking but I must say Birmingham was a lot easier to get to and from made getter nag back home a lot less stressful on Xmas eve!!"
~ Miss Collings on Saturday 26 Dec 2015 at 08:17

"The only problem was that the camera did not recognise my number plate on arrival and then the booking had my first and surname mixed up."
~ Mr Fraser on Thursday 17 Dec 2015 at 09:20

"Vehicle recognition didn't work on my car but the people on the help desk helped me through very quickly"
~ Mr Nakeshri on Thursday 17 Dec 2015 at 09:08

"Iv'e used the car park several times previously. Again I didn't use or need to use any additional service, simply parked and walked the short distance too and from the airport entrance. All good and just what I wanted. See you next time!"
~ Mr Vials on Tuesday 15 Dec 2015 at 11:48

"defi.nately recommend, hassle free parking, very good service"
~ Mrs James on Tuesday 08 Dec 2015 at 20:33

"Easy and straight forward service with regular transfers Waited less than 5 minutes for a bus."
~ Mr Bullock on Friday 04 Dec 2015 at 09:30

"Everything went like clockwork.no hanging around bus waiting . I wouldn't say walking distance if you have large luggage. Would certainly use again."
~ Mr Poole on Wednesday 02 Dec 2015 at 08:09

"Long wait for collection from cAr park when we arrived almost 30 mins rang through as wondered if service had been cancelled. No problems on return."
~ Mrs Brown on Tuesday 01 Dec 2015 at 08:21

"Return journey was a problem because there were no instructions on the print-out where to go to catch the bus. We went back to the same spot where we alighted 2 weeks before and asked the bus driver whether he could take us to "Purple Parking". He mumbled something and drove off. Taxi drivers nearby had no idea. It turned out that there is no "Purple Parking" as such, they are just the agent through whom we booked. We did have to take the bus whose driver we had asked in the end.More clarification please!"
~ Mr Zucchelli on Monday 30 Nov 2015 at 16:50

"Very pleased with service will use again"
~ Mr Williams on Saturday 28 Nov 2015 at 17:45

"We had looked at this car park because it was supposed to be in walking distance of the terminal. Although signposted from the car park, on return we had no option but to catch the bus because there were no signs to direct us on foot."
~ Mrs Moulton on Saturday 28 Nov 2015 at 14:49

"Have booked for East Midlands Airport soon"
~ Mrs Wilkes on Friday 27 Nov 2015 at 07:03

"Brilliant will use again"
~ Mrs webb on Monday 23 Nov 2015 at 12:21

"Excellent service."
~ Mrs Parker on Monday 23 Nov 2015 at 08:03

"Overall a good service and would recommend to friends and family."
~ Mr Clarke on Monday 16 Nov 2015 at 21:13

"Some of these comments relate to previous occasions - always good value for money. This time our holiday was cancelled at 36 hrs notice (Egypt). Within a few hours of notifying Purple Parking we had a reply saying there was no problem and our money would be paid back on our card within a few days. It was and this is in line with our previous experience of PP. Will use again"
~ Dr cushley on Monday 16 Nov 2015 at 14:26

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